Troubleshooting & FAQ
Quick answers to the questions we expect most often.
My header or footer doesn’t appear
Open Divi → Theme Builder and check that the template with your Masthead layout is enabled and assigned to the pages you expect. After any change, click Save Changes.
Does Masthead work with Divi 4?
No. Masthead is built for Divi 5.
Can I use different sets on different pages?
Yes. Create a separate Theme Builder template for each set and assign each one to the pages you choose.
Is there a mega menu?
No. Masthead includes simple single-column dropdowns only.
Do the sets include banners?
Yes. Each set comes with a matching banner layout, saved in the Divi Library. In the builder, use Add From Library to add it to a page.
Do I need to write code?
No. Everything is edited with Divi’s own settings.
Can I get a refund?
Yes, within 7 days of purchase. See the refund policy.
Need a hand? Contact support with your site URL and licence key.